There are so many things I appreciate about Shannon - she is straightforward, insightful, fun, and ridiculously knowledgeable. She is a great teacher and trainer, and will deliver what you asked for and more, because she recognizes what people need in the moment, and has the depth and breadth of knowledge to tackle the tough issues and pivot to what is needed most. Shannon is open and genuine - she shares real experiences that help people feel comfortable, encouraged to recognize their challenges and motivated and empowered to tackle them. Shannon never falters in her belief that you can get your organization or business where you want it to go, she listens, helps you define where you are gong, then she tells, shows and practically dances you through the steps, making each piece real and do-able, and providing the support, encouragement and tools you need to do it. Wherever you are stuck or looking for direction, I'd recommend starting with a conversation with Shannon.